The Federal Competition and Consumer Protection Commission (FCCPC) has lauded recent court judgments strengthening consumer rights in Nigeria, particularly the rulings against Multichoice Nigeria Limited and Peace Mass Transit.
The Lagos High Court ordered Multichoice to pay ₦5 million in damages to a DStv subscriber, Mr. Ben Onuora, for unlawfully disconnecting his paid subscription.
The judge, Justice R. O. Olukolu also directed the company to reconnect the service and extend it for the lost period, citing provisions of the Federal Competition and Consumer Protection Act (FCCPA), 2018.
In Enugu, Justice C. O. Ajah declared Peace Mass Transit’s “no refund” policy illegal and ordered the company to compensate Mr. Tochukwu Odo with the sum of ₦500,000 after it withheld his fare for an incomplete trip. The court ruled that denying refunds breaches statutory consumer rights.
FCCPC Executive Vice Chairman and CEO, Mr. Tunji Bello, commended the judiciary for reinforcing fairness and accountability in the marketplace.
He said the rulings reflect the strength of the FCCPA, which empowers consumers to seek redress and hold service providers accountable.
Bello revealed that between March and August 2025, the Commission helped recover over ₦10 billion for consumers across 30 sectors, a sign of growing enforcement effectiveness.
He urged Nigerians to continue to report unfair practices through the FCCPC complaint portal, email, or offices nationwide, noting that “consistent court enforcement would send a clear message that violations of consumer rights will not go unpunished.”
